Disabled people

Wheelchair access is located on either side of the basilica (the Virgin Chapel side or the esplanade one).

On the esplanade side, the elevator enables access inside the basilica and to the crypt.

On the Chapel side, a ramp makes it easier to reach the inside of the Virgin Chapel.

Today no equipment for the blind  / visually impaired  people  is available.

Zebra crossings and roads are not fit for use.

In the car park on the esplanade you can find two parking places for people with reduced mobility and disabled ex-servicemen.

Two additional parking places reserved for those with reduced mobility are also located in front of the bus station, at your arrival on the site.

The entrance gates on the west of the Basilica are 80 cm wide.

The Ecoute et Dialogue gate is 80 cm wide (access through the Virgin Chapel).

The confessional is not accessible to wheelchairs. We advise people with reduced mobility who wish to confess, to contact the sacristy.

An elevator is available from 9:00 a.m. to 6:30 p.m., accessible from the esplanade. It enables access to the crypt and Basilica.

6 inductive loops are available within the Basilica for the hearing-impaired people (at the entrance on the left).

Ramps are located next to the Virgin Chapel, the Pignol café, the 2 shops, the museum and the toilets.

Temporary toilets are located on the esplanade.

Many guided tours in the Basilica and theme visits are accessible to disabled  people.

However, roof guided tours and the Rosary Gardens are not accessible to people in wheelchairs.